🇦🇪 Online Training for UAE and Middle East

Agentic Automation for Business Analysts

Live instructor-led training accessible online from the UAE and across the Middle East region. Flexible batch timings to suit Gulf Standard Time and Friday-Saturday weekend schedules.

Join from Dubai, Abu Dhabi, Riyadh, Doha, Muscat and beyond. 100% online.

⏱ 24 Hours🎓 All Levels💻 Online Instructor-Led🌐 GST (Gulf Standard Time)

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Why EmergenTeck

What You Can Expect

Industry-aligned curriculum built for real-world automation careers, accessible globally.

Live Instructor-Led

Real-time sessions with industry experts. Not pre-recorded videos.

GST (Gulf Standard Time) Friendly

Weekend and evening batches designed around your local schedule.

Globally Recognized Certs

Microsoft certification prep (AB-410, PL-900, PL-300) accepted worldwide.

Hands-On Projects

Build real automation projects during the course for your portfolio.

Session Recordings

All sessions recorded and shared. Revise at your own pace across time zones.

Placement Support

Resume reviews, mock interviews and career guidance for automation roles.

What You Will Learn

Qualify processes as RPA, intelligent automation, agentic or leave-alone, and defend the call

Write agent specifications covering behavior, scope, decision logic, guardrails and human-in-the-loop

Treat prompt design as a core BA skill: instructions, context, input and expected output

Design agent-augmented TO-BE processes, BRDs, FRDs, user stories and acceptance criteria

Build low-code agents hands-on with Microsoft Copilot Studio and Power Automate

Apply Microsoft AI Builder models for document, text and recognition scenarios

Test non-deterministic agentic systems and validate agent guardrails and edge cases

Govern, measure and scale an automation program, including Center of Excellence basics

Course Curriculum

Foundation: The BA in the Age of Agentic Automation (2 hours)

The evolution: rule-based RPA, to intelligent automation, to agentic automation

What changes for the Business Analyst at each stage, and what stays the same

RPA vs Agentic: the decision lens for when to use which

Why the agentic shift elevates the BA role rather than removing it

The tool landscape at a glance: UiPath, Automation Anywhere, and the Microsoft stack

Assess: Process Discovery & Automation Qualification (4 hours)

Discovery techniques: workshops, interviews, observation, and shadowing

Process mining basics and stakeholder management

The qualification matrix: RPA candidate, intelligent automation, agentic, or leave alone

Feasibility analysis: technical, data readiness, and complexity

ROI and KPI identification, process prioritization and the automation pipeline

Design: Requirements, Process Maps & Agent Specs (5 hours)

Requirement gathering, BRD and FRD, user stories and acceptance criteria

AS-IS and TO-BE process mapping, PDD and SDD support

Agent-augmented TO-BE: redesigning a process around an agentic solution

Agent specifications: behavior, scope, decision logic, guardrails and human-in-the-loop

Prompt design as a core BA skill: instructions, context, input and expected output

Assemble: Low-Code Build on the Microsoft Stack (5 hours)

Power Platform overview for the Business Analyst

Power Automate: building low-code automation flows

Microsoft AI Builder: prebuilt and custom models for document, text and recognition

Copilot Studio: guided prototype 1 (rule-based flow) and prototype 2 (agentic solution)

Connecting the prototype back to the PDD and agent spec. Optional extended hands-on track

Pilot: Test, Orchestrate & Deploy (4 hours)

Test case preparation, UAT planning and execution, defect management and sign-off

Testing non-deterministic agentic systems: why it differs from rule-based testing

Validating agent guardrails and edge-case behavior

Multi-agent orchestration concepts: how agents hand off work and where the BA defines the handoff

Change management, deployment checklist, go-live readiness and hypercare

Transform: Govern, Measure & Scale (2 hours)

Governance models for RPA and agentic automation

Security, compliance, audit requirements and version control

Responsible AI and agentic guardrails at scale

Measuring impact and continuous improvement

Scaling programs and Center of Excellence basics

Capstone, Career & Next Step (2 hours)

Capstone: qualify a real process, build the ROI case, produce AS-IS/TO-BE maps and a spec, build a no-code prototype, present a client-ready package

Resume building for the automation and agentic BA role

Interview questions, answers and case study discussions

Portfolio: using the capstone as proof of capability

The path forward: the Power Automate intelligent and agentic automation developer deep dive

Hands-On Projects

Real project work you will build during the course, using applications, databases and datasets provided by EmergenTeck.

1. Automation Qualification Matrix - score a real process as RPA, intelligent automation, agentic or leave-alone, and defend the call

2. ROI and feasibility case - build the business case, KPIs and prioritisation for a process in your own domain

3. AS-IS and agent-augmented TO-BE maps - redesign an existing process around an agentic solution

4. Agent specification - define behavior, scope, decision logic, guardrails and the human-in-the-loop points

5. Prompt design pack - write and refine the instructions, context, input and expected output for your agent

6. Low-code prototype 1 - a rule-based flow built hands-on in Power Automate

7. Low-code prototype 2 - an agentic solution built hands-on in Microsoft Copilot Studio

8. Agentic test plan - test cases and guardrail validation for a non-deterministic system

9. Capstone - a client-ready package covering the full ADAPT cycle, ready for your portfolio

Requirements

1No coding background required - the program uses low-code Microsoft tools throughout

2A laptop and an active Microsoft ID to access Copilot Studio for the hands-on exercises

3Environment setup is guided on day one, so no prior software installation is needed

4Some familiarity with business processes or analysis work is helpful but not essential

Frequently Asked Questions

What is agentic automation for business analysts?

Agentic automation uses AI agents that understand intent, make decisions and take action, unlike traditional RPA bots that follow fixed rules. For a Business Analyst it means identifying where an agent fits, specifying how it should behave, and leading its design and testing. This program teaches exactly that using the ADAPT method, with no coding required.

Do I need coding experience?

No. The course is built for Business Analysts and uses low-code Microsoft tools: Copilot Studio, Power Automate and AI Builder. You learn to lead and design automation, not to write production code.

What is the ADAPT framework?

ADAPT is EmergenTeck’s methodology for automation Business Analysts: Assess, Design, Assemble, Pilot and Transform. It follows the real journey of a process from discovery to a governed, scaled solution, teaching RPA and agentic automation side by side at every stage.

Will I receive a certificate?

Yes. On successful completion you receive a Certificate of Completion from EmergenTeck recognising your capability in agentic automation for business analysis, built on the ADAPT method, with a unique certificate number for verification.

How is this different from a developer automation course?

This course focuses on the Business Analyst’s job: scoping, qualifying, specifying, testing and governing automation. The hands-on build is deliberately low-code so you can lead a build with confidence. Deeper build skills are covered in our developer deep dive, which is the natural next step.

What time zone are sessions scheduled in?

We offer batch timings compatible with Gulf Standard Time (GST, UTC+4). Our Friday-Saturday weekend batches are popular with UAE and GCC professionals. Timing is confirmed when you book a demo.

Which Microsoft certifications does this course prepare me for?

Our program prepares you for AB-410 (Intelligent Applications Builder) as the primary track, aligned with Microsoft's 2026 certification updates. PL-900 (Power Platform Fundamentals) and PL-300 (Power BI Data Analyst) are also covered where applicable. All are globally recognized and widely valued by UAE, Saudi Arabia, Qatar and broader GCC enterprises.

Can I attend from other Middle East countries?

Yes. All training is 100% online. You can join from the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman and any other Middle East country without any issue.

Are session recordings provided?

Yes. All live sessions are recorded and shared with enrolled participants so you can revise at any time that suits your schedule.

Student Reviews

What EmergenTeck learners say about our training

Verified 5-star Google reviews from professionals trained by EmergenTeck across our RPA and Microsoft Power Platform programs. Reviews for each newly launched program are published here as the first cohorts complete.

★★★★★

“I had a great experience with Power Automate training at EmergenTeck. The trainer explained concepts clearly with examples and real-world scenarios, making it easy to understand and apply automation in my daily work. I highly recommend this institute to anyone looking to learn Microsoft Power Automate professionally.”

Sumit Kumar

EmergenTeck Learner

★★★★★

“I completed my Power Automate training at EmergenTeck and found it an excellent experience. Well structured, practical and focused on real-time use cases. It built my confidence in Power Apps, Power Automate, SharePoint and Dataverse. I highly recommend EmergenTeck for training.”

Sunitha Binkam

EmergenTeck Learner

★★★★★

“I completed my Power Platform training at EmergenTeck. Well organized, focused on real-time use cases, and it helped me build confidence in Power Apps, Power Automate and Dataverse. The support from the trainer throughout the course was excellent.”

Shubham Gunjal

EmergenTeck Learner

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